Please be aware that you do not need to log into the Knowledge Base to receive support from us, nor do you need to log in to access the Knowledge Base.

Your username and password for XMAP or Parish Online will not be the same as the Knowledge Base, they're completely independent systems.

You may like to register with the Knowledge Base as this means you can see you outstanding support tickets with us, respond to them and close them as required. You can also do this by replying to our emails.